Effective Date: April 1, 2026

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ExpressCare Logistics, LLC is committed to protecting the privacy and security of individuals who visit our website or submit information through our service request forms.

This Privacy Policy explains how information may be collected and used when interacting with our website.

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Information We Collect

When users submit forms on our website, we may collect information such as:

• Name
• Company name
• Email address
• Phone number
• Pickup and delivery location details
• Delivery request information

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This information is voluntarily provided by users when submitting inquiries or service requests.

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How Information Is Used

Information collected through this website may be used to:

• Respond to service requests
• Coordinate courier services
• Communicate with customers regarding deliveries
• Provide customer support
• Improve website functionality and service experience

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ExpressCare Logistics does not sell or rent personal information to third parties.

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Information Protection

We take reasonable steps to protect submitted information from unauthorized access, misuse, or disclosure.

Access to submitted information is limited to personnel responsible for coordinating services or responding to inquiries.

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Third-Party Services

Our website may use standard third-party services such as website hosting providers or form-processing tools to operate the website.

These providers may process information solely for the purpose of enabling website functionality.

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Cookies and Website Data

Like many websites, basic website analytics tools may collect non-personal information such as:

• Browser type
• Device information
• Website usage data

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This information is used only to improve website performance and user experience.

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Policy Updates

ExpressCare Logistics reserves the right to update this Privacy Policy as necessary. Updates will be posted on this page.

Contact Information

For questions regarding this Privacy Policy, please contact:

ExpressCare Logistics, LLC

Phone:
762-383-5656

Email:

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Confidentiality & HIPAA Awareness Statement

ExpressCare Logistics recognizes the importance of confidentiality and secure handling practices when transporting healthcare-related materials.

Our courier operations are designed to support healthcare providers who require reliable transportation while maintaining professional standards of discretion and chain-of-custody handling.

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Chain-of-Custody Handling

When requested by clients, ExpressCare Logistics supports chain-of-custody documentation procedures to help ensure accountability throughout the delivery process.

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Deliveries may include:

• Signature confirmation
• Delivery documentation
• Transfer verification when required by the sending facility

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Confidential Information

Courier personnel are expected to handle all deliveries in a professional manner that respects the privacy and confidentiality of healthcare organizations and their materials.

Information observed during the course of deliveries is treated with discretion.

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HIPAA Awareness

ExpressCare Logistics understands that healthcare organizations operate under regulations related to patient privacy and information protection.

While our courier services primarily involve transportation of materials, we recognize the importance of maintaining confidentiality standards when working with healthcare providers.

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Additional documentation or agreements may be arranged with clients when required.

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Professional Standards

Our goal is to provide dependable medical courier services while supporting the operational and compliance needs of healthcare providers across Georgia.